You may terminate service for any reason within 30 days of
activation without incurring an early termination fee. You
will be responsible for all applicable fees, prorated access
charges, taxes or other charges that accrued to your account
through the termination date and equipment return date.
You may return or exchange any or all of your paging equipment
for any reason within 30 days of purchase. You must return
the equipment intact with all components (holster, battery,
instructions, etc.). All components must be in like-new condition.
You must call the contact number stated on your customer receipt
(or packing list) to make arrangements for the return of your
equipment. Please also include the pager return form available
at the bottom of the page.
At our discretion, we may decline your return or exchange,
or charge you a fee, if you do not return all items or if
items you return are damaged or require service.
If you return and we accept your equipment within this period,
we will refund your equipment purchase price. All cash or
check transactions will be refunded by check. Checks take
a minimum of four to six weeks for processing. Credit card
transactions will be refunded to the credit card account used
for the initial transaction.
All returns should be mailed to:
511 S. Royal Lane
If you would like an ARS label please go to My Paging Account,
our self service application, at https://mpa.americanmessaging.net.
to download pager return form.