- Service Teams: Ability to opt in and out of on-call or rotating pagers or groups
- Status & Coverage: Designate yourself as Available, Busy or Off Duty.
- When Busy or Off Duty, select a covering colleague and your pages will automatically forward to them
- Read Receipts: See exactly if and when your colleagues read your messages with date and time stamp
- Alert Tone Choice & Reminders: Customize the alert tone and message repeat options for each type of message
- Silent DND Override: AMS Connect notifications can override a phone’s “Silent” and “Do Not Disturb” settings when the feature is enabled and the end user has allowed Critical Alerts
- Pager Following Services (optional): All pager messages are received in AMSConnect whether the app is bundled with a physical pager or set up as standalone with a virtual number
- Schedule Sync (optional): Users are automatically opted in/out of Service Teams according to their schedule
