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As discussed in our previous post, having an independent strategy and solution for clinical and critical messaging provides the most efficient and effective method of addressing healthcare communication workflows. The next several updates will provide the essential attributes associated with a critical messaging solution. In our view the most important element is network reliability. Implementing a solution relying exclusively on public broadband and Wi-Fi provides significant risks. These networks can become easily overwhelmed causing message delays and are subject to periodic outages. There are many well documented situations where events and natural disasters have created significant message latency and service interruptions in areas associated with large gatherings or emergency situations. Deploying a critical messaging solution with primary and back-up networks will protect your most critical messaging workflows from failure.

Are your critical messages delivered over reliable and redundant networks? Contact your Senior Account Manager for a comprehensive review.

Team American Messaging
mike@kbc.us