Critical Messaging – Security
July 15, 2024
Our last post provided valuable information to ensure you are receiving dependable service and support from your messaging vendors. Today we will focus on the importance of implementing end-to-end security for your critical messaging solution. Within the healthcare environment there are many clinical and non-clinical workflows addressed with various types of messaging solutions. Some include patient health information, and many do not. To protect yourselves from messages with PHI inadvertently being sent over unsecure technologies, it is recommended that all messaging applications and devices within your environment are secure. Rather than implementing independent messaging technologies for secure and unsecure workflows a common platform for all messaging outside of the patient health record system is the safest.
Are all messages within your environment sent, delivered, and stored securely? Contact your Senior Account Manager to discuss opportunities to address any potential vulnerabilities.
