Enhancing Healthcare Communication: The Power of AMS Connect’s Secure External Messaging
April 18, 2025
Enhancing Healthcare Communication: The Power of AMS Connect’s Secure External Messaging
Effective communication in healthcare is crucial, not only within the walls of a facility but also when engaging with external partners. AMS Connect’s Secure External Messaging feature bridges this gap, enabling seamless and secure interactions beyond organizational boundaries.
What is Secure External Messaging?
Secure External Messaging allows healthcare professionals to communicate securely with external contacts or patients who are not be part of the AMS Connect network. This feature ensures that sensitive information is transmitted safely, maintaining compliance with HIPAA regulations.
Key Benefits:
Extended Reach: Facilitates communication with external consultants, referring physicians, patients, and other healthcare entities without compromising security.
Maintained Compliance: Ensures all external communications adhere to HIPAA standards, safeguarding patient information.
Enhanced Collaboration: Breaks down silos by enabling seamless information exchange, leading to improved patient care coordination.
Ease of Use: One of the standout benefits? It’s intuitive for the person on the receiving end. There’s no complicated app to download, no account to log into. Recipients simply receive a secure text message and enter a one-time code to view the message – as easy as reading a standard text. This ease of use helps ensure fast access to information, reducing delays and improving coordination during time-sensitive situations.
How It Works:
Users can send secure messages to external contacts via SMS. Recipients receive a notification with a secure link to access the message, ensuring that sensitive information remains protected throughout the communication process.
Incorporating Secure External Messaging into your communication strategy not only broadens your reach but also reinforces your commitment to maintaining the highest standards of patient data security.
For a deeper understanding of AMS Connect’s features and how they can benefit your organization, visit https://americanmessaging.net/applications/ams-connect/
