Synchronize your rotating schedules with Schedule Sync
October 15, 2024
Our last post provided information regarding the benefits of implementing active directory enabling administrators to manage permissions and access to network resources. Today we will discuss the importance of integrating your rotating scheduling application with your messaging workflows. When implementing a critical messaging solution, the #1 priority is to deliver the right messages to the right people at the right times. When seconds count, sending the right message to the wrong recipients can severely impact response times during urgent events that are time sensitive. In previous posts we have stressed the importance of network redundancy to ensure messages are delivered. Unfortunately, even if your network and delivery infrastructure are full proof, scheduling errors can be devastating. A strategy to synchronize your rotating schedules with your messaging groups will ensure that messages are sent to users that are on-call and available to respond quickly!
Have you fully integrated your rotating scheduling application with your AMS Connect Service Teams? Contact your Senior Account Manager to discuss a strategy!